It is easy to upload digital photos to your Snapfish account. The fastest way is to upload multiple photos at once, but you can also choose to upload one photo at a time. Below, you will see instructions for both, depending on what kind of computer and browser you use.
Snapfish PictureMover is a free application we've created to help you get photos directly from your camera to Snapfish (and your computer), without the pain of uploading. Once you've installed the PictureMover, every time you plug in your camera or insert a CD or memory card to your computer, the PictureMover will automatically detect it and start helping you move your photos.
When the dialog box appears, click 'Save File.' We recommend that you save it to your desktop so it will be easy to find.
Select the area on your computer where you would like to store the setup file for PictureMover.
After the download has completed, locate the Snapfish PictureMover Wizard setup file that you downloaded to your PC. The file is called snapfish-agent.exe. (If you are unable to locate the downloaded file, search for a file with Snapfish in the name.)
Double-click on the file's icon and follow the on-screen instructions during the installation process.
NOTE: PictureMover requires Windows XP. Mac users, please continue to use our standard upload tool.
Once you've installed PictureMover, you can use it right away without having to restart your computer.
From your home page or photos page, click 'Upload photos'.
On the next page, you will see a new album labeled with the date. You can leave the date as the album name or type a new name in the field. Or you can upload photos to an existing album by clicking the round button next to that album.
Click 'Upload to this album'.
On the next page, click the 'Select photos' button.
In the pop-up window, choose your upload speed at the bottom. Choose Fast Upload for all prints and gifts EXCEPT poster prints.
Use the pop-up window to browse your computer for the photos you want to upload. Check each photo you want to upload, and click on the 'Upload selected photos' button.
You will see an indicator that the upload is in progress. Please wait until the upload has finished before clicking anything else.
When the upload has finished, a confirmation page will display all of the photos that were successfully uploaded. From there, you can view the new album or upload more photos.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD, DVD, or directly from a digital camera connected to your computer.
From your photo library page, click 'Upload photos.'
On the next page, select the album to which you would like to upload your photos, or name a new album. Then click the 'Upload to this album' button.
You will see a page asking whether you would like to download Snapfish QuickUpload, a tool that allows you to upload multiple photos at once. Click the 'Install now' button.
An alert bar should appear at the top of your browser window. Click the 'Edit Options' button.
A window titled 'Allowed Sites' will appear. Click 'Allow', then click 'OK'.
Click the link on in the center of the Snapfish page that reads 'Click here to continue'.
A window titled 'Software Installation' will appear. Click the 'Install Now' button.
A 'Select photos' window should appear. Choose the photos you would like to upload by clicking the small box next to each one.
Click on the 'Upload selected photos' button to start transferring your digital photos from your computer to your online account.
You will see an indicator that the upload is in progress. Please do not close the upload window or go to any other part of the website until your upload has finished. We will let you know when the upload is complete.
When the upload has finished, a confirmation page will display all of the photos that were successfully uploaded. From there, you can view the new album or upload more photos.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD, DVD, or directly from a digital camera connected to your computer.
If you are unable to upload multiple photos at once, you can upload one photo at a time. Just follow the instructions below.
On a PC with Internet Explorer
If you have a PC and prefer to upload your photos one at a time, follow these steps:
From your home page or photos page, click 'Upload photos'.
On the next page, you will see a new album labeled with the date. You can leave the date as the album name or type a new name in the field. Or you can upload photos to an existing album by clicking the round button next to that album.
Click 'Upload to this album'.
On the right side of the screen, click the 'Try using one-by-one upload' link beneath 'Technical Difficulties?'
On the next page, click 'Browse' to browse your computer for the photos you want to upload.
In the pop-up box, find each photo on your computer, click on it, and click 'Open'. Repeat for each photo you want to upload, and then click the 'Upload photos' button.
You will see an indicator that the upload is in progress. Please wait until the upload has finished before clicking anything else.
When the upload has finished, a confirmation page will display all of the photos that were successfully uploaded. From there, you can view the new album or upload more photos.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD, DVD, or directly from a digital camera connected to your computer.
If you have a PC and prefer to upload your photos one at a time, follow these steps:
From your home page or photos page, click 'Upload photos'.
On the next page, you will see a new album labeled with the date. You can leave the date as the album name or type a new name in the field. Or you can upload photos to an existing album by clicking the round button next to that album.
Click 'Upload to this album'.
On the right side of the screen, click the 'Try using one-by-one upload' link beneath 'Technical Difficulties?'
On the next page, click 'Browse' to browse your computer for the photos you want to upload.
In the pop-up box, find each photo on your computer, click on it, and click 'Open'. Repeat for each photo you want to upload, and then click the 'Upload photos' button.
You will see an indicator that the upload is in progress. Please wait until the upload has finished before clicking anything else.
When the upload has finished, a confirmation page will display all of the photos that were successfully uploaded. From there, you can view the new album or upload more photos.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD, DVD, or directly from a digital camera connected to your computer.
If you use Netscape on a PC, you must upload photos one at a time. Follow these steps:
From your home page or the 'Photos' section, click 'Upload photos'.
On the next page, you will see a new album labeled with the date. You can leave the date as the album name or type a new name in the field. Or you can upload photos to an existing album by clicking the round button next to that album.
Click 'Upload to this album'.
On the next page, click 'Browse' to browse your computer for the photos you want to upload.
In the pop-up box, find each photo on your computer, click on it, and click 'Open'. Repeat for each photo you want to upload, and then click the 'Upload photos' button.
You will see an indicator that the upload is in progress. Please wait until the upload has finished before clicking anything else.
When the upload has finished, a confirmation page will display all of the photos that were successfully uploaded. From there, you can view the new album or upload more photos.
If you have a Mac and prefer to upload your photos one at a time, follow these steps:
From any of your photo viewing pages, click 'Upload photos' in the menu on the right.
On the next page, select the album to which you would like to upload your photos, or name a new album. Then click the 'Upload to this album' button
You will see a page with a 'Select photos' button. Do not click that button. Instead, click the 'Try using one-by-one upload' link lower down on the page.
Click the first 'Choose file' button. Locate the photo you would like to upload, and click twice on its file name. It will then appear in your viewing area. Repeat for every photo that you would like to add to your account.
When you see all of the photos you would like to upload, click the 'Upload photos' button.
You will see an indicator that the upload is in progress. Please do not close the upload window or go to any other part of the website until your upload has finished. We will let you know when it is done.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD, DVD, or directly from a digital camera connected to your computer.
If you have a Mac and prefer to upload your photos one at a time, follow these steps:
From any of your photo viewing pages, click 'Upload photos' in the menu on the right.
On the next page, select the album to which you would like to upload your photos, or name a new album. Then click the 'Upload to this album' button.
Click the first 'Browse' button. Locate the photo you would like to upload, and click twice on its file name. It will then appear in your viewing area. Repeat for every photo that you would like to add to your account.
When you see all of the photos you would like to upload, click the 'Upload photos' button.
You will see an indicator that the upload is in progress. Please do not close the upload window or go to any other part of the website until your upload has finished. We will let you know when it is done.
When the upload has finished, a confirmation page will display all of the photos that were successfully uploaded. From there, you can view the new album or upload more photos.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD, DVD, or directly from a digital camera connected to your computer.
How long does it take to upload photos to Snapfish?
The speed of your upload depends on the speed of your Internet connection. If you have a 56k modem, it will take approximately 2 minutes to upload a 500k digital photo file. The faster your Internet connection, the less time it will take to upload your photos.
Is there any charge for uploading?
No. Uploading and sharing your digital photos is free!
What type of photo file can I upload to my Snapfish account?
When you upload multiple photos on a PC, you can copy the following types of digital photos from your computer to your online Snapfish account:
JPEG (.jpg, .jpeg, .jpe)
BMP (.bmp)
Zip file (containing JPEGS only)
When you upload photos on a Mac, you can copy the following types of digital photos from your computer to your online Snapfish account:
JPEG (.jpg, .jpeg, .jpe)
If you use one-by-one upload, you can copy the following types of digital photos from your computer to your online Snapfish account:
JPEG (.jpg, .jpeg, .jpe)
Zip file (containing JPEGS only)
Any digital photo you upload must have an ending that matches one of the above file types (e.g., SummerPicnic.jpg). Whichever type of file you use, the copy that you upload will be converted to JPEG format before it is added to your account.
NOTE: Whenever you upload a digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer.
Why can't I see the file extensions on my photo files?
If the names of your files do not end with a dot and a three- or four-letter extension (.jpg, .zip, etc.), your computer may be set to hide file extensions at the end of file names. This setting is easy to change:
On a PC with Windows NT:
From your computer's desktop, click 'Start' and select 'Control Panel' from the menu on the right.
Double click 'Folder Options'.
Click on the 'View' tab at the top of the window.
Uncheck the box labeled 'Hide extensions for known file types' and click on the 'OK' button to confirm your change.
You should now see the file extensions at the end of all file names.
NOTE: These steps may vary slightly if you have an older Windows operating system.
On a Mac:
Click on the 'Finder' drop-down menu at the top of your browser window.
Select 'Preferences'.
In the next window, select the 'Advanced' icon.
Check the box next to 'Show all file extensions'.
NOTE: These steps may vary slightly if you have an older Mac operating system.
For how long are my photos stored on Snapfish?
Your photos will remain in your Snapfish online account indefinitely, as long as you remain an active member of the service. Active participation in the service is defined as purchasing photo merchandise (prints, enlargements, or any photo gift) through the website at least once every 365 days. If your account is inactive for a period of 335 days or more, we will email you about the pending deletion of your online photos. At that time, you will have the option to re-activate your account, thereby preserving your online photos.
If you still need help, please browse the rest of the Snapfish Help section, check out our Customer Service page for the best way to contact our Customer Service team.
