Protecting your information

Your name and email address are password-protected on the Snapfish website. We strongly recommend that you do not give your password to anyone and that you change your password every 3 months.

Learn how to change your password.

If you are using a public or shared computer, we strongly recommend that you sign out of your Snapfish account and close your browser before getting up and moving away from the computer. This will prevent others from accessing your account and personal information.

Because we are sensitive to protecting information about children on the Internet, children under 13 are not eligible to be members of Snapfish. However, we encourage parents to use our service as a family activity with their children and to carefully monitor any Internet activities (including use of the Snapfish services) engaged in by their kids.


The safety of your credit card information

We do not save your credit card details in any way. Immediately after you submit the number, expiration date, and security code, they are transferred to the credit institution and processed there.





If you still need help, please browse the rest of the Snapfish Help section, check out our Customer Service page for the best way to contact our Customer Service team.



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